Terms of Service

Welcome to EuroHub. By accessing or using our website eurohub.sg ("the Site"), you agree to comply with and be bound by the following terms and conditions ("Terms of Service" or "Terms"). Please read these Terms carefully before using our Site. If you do not agree to these Terms, you should not use the Site.

1. Acceptance of Terms

By using our Site, you agree to be bound by these Terms and any additional terms that may apply to specific sections or services of the Site. We reserve the right to modify or update these Terms at any time. Changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of the Site constitutes your acceptance of the modified Terms.

2. Use of the Site

  • Eligibility: You must be at least 18 years old to use our Site. If you are under 18, you must have the consent of a parent or guardian to use the Site.

  • Account: To make purchases or access certain services on our Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

  • Prohibited Conduct: You agree not to engage in any activity that could harm, disable, overburden, or impair the Site or interfere with other users' access to the Site.

3. Products and Services

  • Product Availability: All products and services available on the Site are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice.

  • Product Descriptions: We strive to ensure that all product descriptions, pricing, and other information are accurate. However, we do not guarantee that the information on the Site is always complete, current, or error-free.

4. Orders and Payment

  • Order Acceptance: When you place an order, you make an offer to purchase the items in your shopping cart. We reserve the right to accept or decline any order at our discretion.

  • Payment: Payments for orders are processed through secure payment gateways. We accept major credit/debit cards and other payment methods as specified on the Site.

  • Pricing: Prices for products are listed in Singapore Dollar, and shipping costs, taxes, and other applicable fees will be added to the total price during checkout.

  • Billing Information: You are responsible for providing accurate billing information. If payment cannot be processed, your order may be canceled.

5. Shipping and Delivery

  • Shipping Policy: We offer shipping to locations within Singapore and internationally (if applicable). Shipping times and fees vary depending on your location and the delivery method chosen at checkout.

  • Delivery Issues: We are not responsible for any delays, lost, or damaged goods once they are handed over to the shipping carrier. Please refer to the shipping carrier's terms for further details.

  • Customs and Import Taxes: For international orders, you may be subject to customs duties, taxes, or import fees, which are your responsibility.

6. Returns and Refunds

  • Returns: You may return unused and unopened items within 7 days of receiving your order, provided that they are in resalable condition. Certain items, such as perishable goods or hygiene products, may not be eligible for return.

  • Refunds: If you are eligible for a refund, it will be processed through the original payment method. Refunds may take one week or more to appear in your account.

  • Defective Products: If you receive a defective or damaged product, please contact us immediately, and we will arrange for a replacement or refund.

7. Intellectual Property

  • Ownership: All content on the Site, including text, images, logos, and other materials, is owned by Eurohub.sg or licensed to us. You may not use, reproduce, or distribute any content from the Site without our prior written consent.

  • Trademarks: All trademarks, service marks, and logos displayed on the Site are the property of Eurohub Pte Ltd or third parties. You may not use any trademarks or logos without our express permission.

8. Limitation of Liability

To the fullest extent permitted by law, EuroHub is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or any products purchased through the Site. Our liability is limited to the total amount paid for the product or service.

9. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Site, you consent to the collection and use of your personal data as described in the Privacy Policy.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Singapore. Any disputes arising from these Terms or your use of the Site shall be resolved in the courts of Singapore.

11. Termination

We reserve the right to suspend or terminate your access to the Site at our discretion if you violate these Terms or engage in unlawful activities.

12. Contact Us

If you have any questions or concerns about these Terms of Service or need assistance with your order, please contact us at:

  • Phone: +65 9877 8155